Last update: 09/05/2025
1. WHO ARE WE?
This Privacy Policy describes how the site gemstone-residence.com and its owner — DOO "Jris Jew" (hereinafter referred to as "We") — collects, uses, stores and protects personal data of users.
Contact details for privacy issues:
– Email: irissjew@gmail.com
– Phone: +380504000048
- Address: Drobnihi bb, 85310 Montenegro
- Responsible person / Data Protection Officer (DPO): NOT APPOINTED
2. SCOPE OF APPLICATION
This Policy applies to all visitors and users of our site, regardless of residence or citizenship (Ukraine, Montenegro, EU/EEA countries, USA, Canada, other countries).
We adhere to:
– General Data Protection Regulation (GDPR) for users from the EU/EEA and countries where it is in force (including Montenegro);
- Law of Ukraine "On Personal Data Protection";
- local laws within the scope of application.
3. WHAT DATA DO WE COLLECT?
– First name, last name;
– Email, phone;
– Delivery/residential address (if required for booking or services);
– Payment data (processed by external payment systems; we do not store card data directly);
- Information from contact forms, reservations, subscriptions;
- Automatic data: IP address, browser type, language, device, time of visit, pages, cookie and analytical identifiers;
– Data for analytics and marketing tools (Google Analytics, Meta Pixel and others).
4. PURPOSE OF DATA PROCESSING
- provision and execution of services (reservation, sale, communication);
- contract/order execution;
– customer support;
- sending informative and marketing materials (with consent);
- analytics and site improvement;
- fulfilling legal and tax obligations in different countries.
5. LEGAL BASIS
We process data based on:
- Contracts (service provision, reservation);
- consents (marketing, newsletter, cookies);
- legitimate interest (site protection, analytics, business development);
- legal obligations (accounting, taxes).
6. DATA TRANSFER TO THIRD PARTIES
We may share data with:
– delivery/logistics services (for orders);
- payment providers and banks (for payments);
– hosting and IT support;
- providers of marketing and analytical services (Google, Meta, etc.);
– legal and state authorities (if required by law).
We do not sell personal information.
7. INTERNATIONAL TRANSFER OF DATA
As we work globally, data may be processed in Ukraine, Montenegro, EU/EEA countries and beyond.
If data is transferred outside the EEA, we rely on:
– Standard Contractual Clauses (SCCs);
- adequate decisions of the European Commission;
– other legal mechanisms.
8. STORAGE PERIOD
- Orders/reservations: up to (HERE DEADLINE, E.G.: 5 YEARS);
– Payments: in accordance with tax/accounting legislation;
- Analytics (cookies, logs): (HERE DEADLINE, E.G.: 12-24 MONTHS);
- Marketing: until withdrawal of consent.
9. COOKIES
We use cookies to:
– proper operation of the site;
– memory of language settings;
– visit analytics;
- marketing (advertisements, retargeting).
You can turn off cookies in your browser, but some site functions may not work.
9.1. What are cookies?
Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit the site.
9.2. Types of cookies we use:
– Necessary cookies: enable the basic functions of the site (navigation, access to protected parts). The site cannot work without them.
– Analytical cookies: help us understand how users use the site (Google Analytics, other services).
– Functional cookies: they remember your settings (language, region, previous actions on the site).
– Marketing cookies: are used to display advertisements relevant to your interests and retargeting (eg Meta Pixel, Google Ads).
9.3. Duration of storage of cookies
- Session cookies: they are deleted automatically after closing the browser.
- Permanent cookies: they remain on the device for a certain period of time or until you delete them manually.
9.4. Cookie management
You can:
- change browser settings (block or delete cookies);
- opt out of analytics (Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout);
- manage marketing cookies through the settings of advertising platforms (e.g. https://www.youronlinechoices.com/).
Note: turning off cookies may affect the correct operation of some site functions.
10. DATA PROTECTION
We apply technical and organizational measures:
– encryption (HTTPS/TLS);
– access control;
– backup copies;
- limited access to third parties;
- confidentiality agreements with partners.
11. USER RIGHTS
In each country you have the right to:
– get access to your data;
– correct incorrect data;
– you request deletion of data ("right to be forgotten");
– restrict processing;
– object to processing (including marketing);
– transfer data to another provider;
– you withdraw your consent;
– file a complaint with the regulator in your country (e.g. the national data protection authority).
12. CHILDREN
The site is not intended for persons under the age of 16. We do not knowingly collect data from children.
13. POLICY CHANGES
We may update this policy. An updated version will be available on this page with a new «Last Updated» date.
14. CONTACT
To exercise your rights or questions:
– Email: irissjew@gmail.com
– Phone: +380504000048
– Postal address: (48 Mainski put, Budva 85312, Montenegro)
© 2025 Gemstone Residence. All rights reserved.
